FAQ

What kind of art is this: photography or painting?
"Both - and yet neither. My background is feature film VFX (Visual Effects). I developed a cinematic process - similar to VFX! - to create artwork. First, I direct and photograph models, dancers and actors who convey the meaning behind my initial vision. Then I remove the background by hand, using masks. Drawing on a huge library of textures, objects and places photographed over my lifetime, I create the environment. This involves lighting the scene by hand-painting primary and secondary lights, cast shadows and complex reflections or environmental elements like fire, rain, mist and so on. Most of my artworks have around 100 layers, 20% photographic and 80% hand painted. I use colored light instead of liquid paint. I have a few Nikon camera systems, Apple computers, a Wacom tablet and stylus and other peripherals. I use Lightroom, Photoshop, Tiffen DFX and other software, in addition to hand-drawn elements, to create the final artwork."

- Sonya Shannon

How do I care for my print or canvas?
All of Sonya's artwork is designed for indoor use in low to moderate humidity. Treat it with care and respect, just as you would for any valuable possession. It is recommend to hang artwork away from prolonged direct sunlight and to keep it in a moderate environment, with a temperature not to exceed 150 degrees Fahrenheit. 

How do I clean my artwork?
A dry or just slightly damp microfiber cloth is the best way to remove fingerprints and dust. For serious dirt, spray a small amount of ammonia-free glass cleaner on a clean, soft cloth and wipe down with gentle, circular motions.

What guarantee do you give?
Sonya Shannon Artware stands behind the quality of our products. If you are not completely satisfied with your purchase, simply return it for a refund or exchange within 90 days of the original purchase date.

When will my artwork arrive?
Most items ship in 3 weeks or less. All canvas wrap orders include FREE shipping in the USA. We’ll send you an email with tracking information (if applicable) when your order ships. We can ship to valid U.S. Postal Service addresses within the United States. Orders should arrive within 3 – 4 weeks.
NOTE: Fedex will NOT leave artwork at a location, even with a signature. There must be a person at your address to physically receive artwork shipments. Please consider sending artwork to your work address if needed, or expect to pick up the art at your convenience from Fedex.

Do you ship internationally?
For international orders, please contact us. Include the item name & size, and shipping address. Please specify whether your address is “residential” or “commercial,” and we’ll be happy to send you an accurate quote. Thank you!

What is a 'giclee' print?
Giclée comes from the French verb 'gicler,' which means 'to squirt.' It literally means 'squirted' and refers to high-end or fine art ink jet printing, in which an extremely fine spray of many different sized and colored droplets are put on paper. Giclée prints use far more ink colors (typically at least 12), expensive fade-resistant pigment-based archival inks, and premium photographic or art papers compared to 4-color office-quality ink jet printing. The term was first used in 1991 by printmaker Jack Duganne for fine art digital prints on an Iris printer.

What does 'limited edition' mean?
A 'limited edition' is an artwork that is signed and numbered by the artist, in a form resembling a fraction (eg): 11/100. The top number refers to the individual print. The bottom number refers to the quantity of overall prints for the specific artwork edition. The bottom number determines how rare, valuable, and collectible is the limited edition. When it is low, the value increases; when high, the investment value may be less since there are more prints. Each limited edition print comes with a Certificate of Authenticity with details about the edition and the artist's signature.